| Date 日期 |
No. of Days 天數 |
City 地點 |
Training Course 培訓課程 |
| 2020/02/24 | 1 | Beijing 北京 |
COPC® Data Analysis for Contact Center COPC® 聯絡中心數據分析 |
| 2020/03/30 | 1 | Beijing 北京 |
COPC® Quality Management for Customer Success COPC® 顧客體驗質量管理 |
| 2020/04/13-2020/04/17 | 5 | Beijing 北京 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/05/11-2020/05/15 | 5 | Shanghai 上海 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/06/08-2020/06/12 | 5 | Guangzhou 廣州 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/06/30-2020/07/03 | 4 | Beijing 北京 |
COPC® Lean Six Sigma In Contact Centers （Green Belt） COPC®精益六西格瑪在聯絡中心的應用培訓（綠帶） |
| 2020/07/13-2020/07/17 | 5 | Beijing 北京 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/08/10-2020/08/14 | 5 | Beijing 北京 |
COPC® Best Practice for Vendor Management Organizations COPC®供應商管理組織顧客體驗優秀實踐培訓 |
| 2020/08/31-2020/09/04 | 5 | Shanghai 上海 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/09/21-2020/09/25 | 5 | Guangzhou 廣州 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/10/26-2020/10/30 | 5 | Chengdu 成都 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
| 2020/12/14-2020/12/18 | 5 | Beijing 北京 |
COPC® Best Practice for Customer Experience Operations COPC®顧客體驗優秀實踐培訓 |
